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Identity
Theft
Two years ago on a trip to Las Vegas, Erinn Figg was in a hotel lobby
when a man started yelling for help. His hand was caught in the elevator
doors. The benevolent person that she is, Figg ran over to help set him
free. What she didn't realize was that she was being scammed-the victim's
accomplice was behind her quietly stealing her identity.
"I was so
engrossed in helping the man, I didn't even notice the guy who was
stealing my checkbook," Figg said. The thieves had a getaway van waiting
equipped with a lab. In five minutes, they created a new version of her
driver's license with another woman's picture. Within 15 minutes, they
cashed several of Figg's checks. The crooks took her social security
number off her health insurance card and applied for credit all over the
country, including the Mall of America thousands of miles away from the
incident.
They were caught a year-and-a-half later, but these
professionals had been working this scam on the Vegas Strip for months
before they victimized Figg.
According to the Federal Trade
Commission (FTC), 27.3 million Americans have been victims of identity
theft in the last five years. It is estimated that this year alone, more
than 10 million Americans will lose an average of $5,000 from identity
theft. The effects of identity theft can last years. Two years later, Figg
is still doing damage control to her credit.
Recommended Security Practices for Business Travelers Tips for
Disabling File Sharing and Peer-to-Peer Capabilities on Your
Laptop
You may not be a target of a scam like Figg was, but
don't think identity theft can't happen to you. Try talking to Robert
Siciliano, CEO of http://www.idtheftsecurity.com/,
who was searching the Web and found 65,000 credit card numbers in an
online file. "These experts know what they are doing; all it takes is
Googling the right information."
Prevention is the key to fighting
identity theft. Although there is no surefire way to prevent becoming a
victim, you can minimize the risks by being very aware of all of your
finances and taking certain precautions before traveling.
Don't
Stop Your Mail Instead, have a neighbor pick up your mail while
you're gone. "These stop lists are compiled and can fall into the wrong
hands," Siciliano said. "Keep in mind that these days breaking into a home
and stealing the stuff is the least profitable way for someone to rob you.
Instead, if they know you're not home, they go for a home office and steal
personal identifying information."
Before You Go Review
your current financial statements before you leave on a trip. Know what
your outstanding debts are and note the date of this information. Review
your credit report regularly and if possible, notify your major creditors
and bank to let them know you are traveling should any suspicious activity
take place on your account. (For example, you are in Europe and credit
cards are being requested in California.) If you don't feel comfortable
doing that, check your balances regularly. If a house sitter, pet sitter,
or anyone else will be in your home while you're away, lock up any
documents that are imprinted with your Social Security, credit card, or
other identifying numbers.
Consider identity theft
insurance-designed to help you recover both your identity and your
recovery-related expenses, from taking time off from work and paying a
lawyer for civil suits to notary and other fees and re-filing for loans.
According to the Insurance Information Institute, these policies cost
between $25 and $50 on average with annual premiums or monthly fees,
depending on your package selection, provide $15,000 to $25,000 worth of
coverage, and are offered by the following companies:
* American
International Group, http://www.aig.com/ * Chubb Group of
Insurance Companies, http://www.chubb.com/ * Encompass
Insurance, http://www.encompassinsurance.com/ *
Farmers Group, Inc., http://www.farmers.com/ * Travelers
Insurance, http://www.travelers.com/
Pack
Light Don't travel with extra checks in your wallet, credit cards
you don't need, or a list of bank account numbers. The more information
you give a criminal, the more [he] can steal your identity. "Don't carry
your Social Security number on you either," Johnny May, author of
Johnny May's Guide to Preventing Identity Theft, said. "That number
is key. Once a person gets that, [he] can do anything [he wants] to. You
don't need it to get back in the States if you are traveling
internationally; you just need your passport. Memorize the
number."
Watch the Paper Trail Don't leave your receipts
lying around in any hotel room, hotel safe, rental car or suitcase. Either
destroy them or keep them on you.
While You Travel Be on Scam Alert Another common scam is for
a thief to call a hotel guest informing him that his credit card number
needs to be verified and asking for the number. The guest, not realizing
it isn't the front desk that is calling, mistakenly gives the scammer the
number he needs. "Be leery anytime you get an incoming call requesting
personal information, in your hotel room or at home; go to the front desk
instead," May said.
Watch Your Wi-Fi Most business
travelers have laptops, but just because your wireless connection is free,
doesn't mean it's also safe. David Garrison, chief executive of iBAHN, a
leader in secure broadband to-go for business, reminds traveling wireless
users that your security depends on your carrier. Otherwise you risk that
other wireless users can see the information on your laptop.
"I
was sitting with a client in an airport club and he had wireless software
and he could see all of the information that another person had on [his]
computer," Garrison said. "In the last six months, the awareness of
travelers and security is picking up and security has become more
important for our customers."
Companies such as IBAHN and T-Mobile
have "hot spots" or venues, such as hotels and airports, where you can use
secure wireless service. "Most wireless services are in public areas and
you do not have this level of security," Garrison said. "Your PDA should
also have secure technology. Most corporations in America also have a VPN,
or virtual private network, a little transmission tunnel so they can
transmit personal information."
Don't depend on your firewall
either. "The theory to a firewall is that it will stop people from
intruding into a laptop, like a lock on the door," Garrison explained.
"The interesting 'gotcha' that people don't realize is when the system
asks if you want to download new updates to your computer. The computer
knows you need these updates because it's punched holes in the firewall
and now I can look in."
Return Trip Protection Finally,
when you get home and are throwing out receipts and other papers, use a
shredder to assure that any papers with your account numbers and other
personal information on it are properly destroyed and can't be pieced
together. Contact the institution immediately if you see any transaction
you did not make on the financial statements you receive after you get
home.
If you think you've become the victim of identity theft, act
immediately. "It is important to first notify the creditors involved and
file a police report," Brette Sember, author of The Complete Credit
Repair Kit (Sourcebooks), said. "A lot of people skip notifying
police, but it is a crucial step because it not only provides evidence
that you weren't the one who ran up these charges, but also starts the
police on the path to finding the person. You also need to place a
security alert on your credit reports."
Unfortunately, the credit
effects and the emotional effects can last a long time. Nine years ago
when Daniel Finch was traveling on vacation in New Jersey, he spent two
days of his vacation repairing the damage done by someone who had gotten
hold of his credit card information, withdrawn several thousand dollars in
advances in Queens, New York, and bought a cell phone. "I put a notation
on my credit report right away, but it will always affect me and I'll
always monitor it."
For Erinn Figg, her financial life is still
haunted by the effects of identity theft. "My life continues to be a
living hell because I can't have the conveniences that others [have] and
[can] just call, or go online, and apply for a credit card," Figg said.
"I'm always going to have to monitor my credit and it's added a whole
level of worry and mild anxiety to my life that didn't exist before. And
sadly it makes me leery to help someone else the next time they need it."
For more information on identity theft, visit the Federal Trade
Commission Web site at http://www.ftc.gov/.
Lisa Iannucci has been writing about financial
and personal health for the last decade for American Health, Muscle
& Fitness, Energy Times, Weight Watchers, Parenting, and FDA
Consumer among others. Lisa is the author of three consumer books: "The
Unofficial Guide to Overcoming Arthritis", "Birth Defects" and "The
Unofficial Guide to Minding Your Money." |
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An extremely common way for thieves to steal your personal information
is by breaking into your wireless network and hacking into file sharing
programs and peer-to-peer programs. IBahn, a leader in secure broadband
to-go for business, has provided these tips for disabling file sharing
and peer-to-peer capabilities on your laptop.
Disable
File-Sharing
Windows XP < Click on the Start menu and go to
My Computer < From the drop-down menu, select Tools
and click on Folder Options < Select the View tab
< In the Advanced Settings window, deselect the Use
Simple File Sharing check box < Click Apply <
Click OK
Windows 98 < Right-click on Network Neighborhood
< Click on Properties, then click the File and
Printer Sharing button < In the File and Print Sharing
window, deselect all check boxes < Click OK < Click
OK again < Reboot computer
Disable Ad Hoc (Peer-to-Peer) Wi-Fi
Windows XP < Click Start and go to Control
Panel < Click on the Network Connections icon <
Right-click on Wireless Network Connection, and click on
Properties < Select Wireless Networks tab and click
on the Advanced button < Select Access point
(infrastructure) networks only < Click Close <
Click OK
Windows 98 Since Windows 98 doesn't support wireless network
connections natively, each manufacturer's driver has different
capabilities and configurations. Refer to the documentation for the
wireless network card or contact the manufacturer for more information.
Recommended Security Practices for Business Travelers
1.
Use a Virtual Private Network (VPN) or encryption technology like WPA or
WEP-enabling protocol to protect your data transmissions.
2. Disable the file-sharing option on the operating system (OS) to
prevent hackers from accessing your hard drive and your private data.
3. Disable the peer-to-peer or ad hoc capabilities of the Wi-Fi system.
4. Install and use a personal firewall. Visit the following sites to
access free trial versions of firewall systems: http://www.sygate.com/swat/products/shield_ov.htm http://www.symantec.com/sabu/nis/npf/ http://www.networkice.com/
5. Connect using only trusted, secure providers such as iBAHN,
providing end-to-end network security.
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